Which size should I choose?
A heated jacket must fit fairly close to the body to be effective. If you are in doubt or often wear a thick sweater underneath, choose one size up.
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A question before or afterthe order?
Our customer support helps you choose a model, size and battery, and with delivery, returns and using your heated clothing.
Quick answers
Before you write to us.
Is the battery included?
Each product page states whether the battery is included. If the information is not clear, contact us before ordering.
How do I track my order?
Once your order ships, you will receive an email with tracking. If you cannot find it, include the email address used for the purchase in your message.
How do I return it?
Explain the reason, provide the order number, and specify whether you want to exchange for another size or return it.
Haven't chosen yet?
Start with the heated jackets.
Compare the models based on your use, the battery, the fit and the desired heat level.
